ConnectFirst’s Cloud Routing has nothing to do with air traffic control
Michael Barbagallo, esteemed writer for Examiner.com, has just published a new article about ConnectFirst’s “Cloud Routing” solution. The article is entitled “ConnectFirst’s Cloud Routing has nothing to do with air traffic control”. Cloud Routing is a “unified queue in the cloud” that is used to route calls to specific destinations based on rules. Calls can be live monitored, recorded and real time data/metrics are available. View the article at http://www.examiner.com/customer-service-in-baltimore/connectfirst-s-cloud-routing-has-nothing-to-do-with-air-traffic-control
Advertisement
