MANAGED SERVICE PROVIDERS: CALL CENTER – BENEFITS OF CLOUD ROUTING

MANAGED SERVICE PROVIDERS: CALL CENTER – BENEFITS OF CLOUD ROUTING.

Cloud Routing is a unified queue in “the cloud”. Call centers with multiple locations often find Cloud Routing a more efficient means of routing their calls. Cloud Routing also helps contact centers overcome continuity challenges such as network failure, natural disasters and security problems. To learn more about Cloud Routing, please check out my article at:
http://www.managedserviceproviders.biz/2010/10/managed-service-providerscall-center-benefits-of-cloud-routing/

All the best,

Darren Prine
Director of Sales/Channel Sales
ConnectFirst
dprine@connectfirst.com
678-561-2900
Web: http://www.connectfirst.com

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~ by Darren Prine on October 12, 2010.

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