ConnectFirst’s hosted call center platform was featured in an article on Examiner.com

An article reviewing ConnectFirst’s hosted call center platform was just published online on Examiner.com. The article was written by Michael Barbagallo, a 20 year contact center industry veteran who is a freelance industry analyst and consultant focusing on contact centers and unified communications in contact centers.

Droves of contact centers are moving away from owning and managing expensive equipment (pbx, acd, dialer, etc.) to hosted call center platforms. Hosted solutions are more versatile, flexible, scalable and have built-in disaster recovery benefits.

ConnectFirst is the premier provider of hosted contact center solutions. I invite you to read Michael’s review of the ConnectFirst platform at http://exm.nr/fD11T9.

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~ by Darren Prine on February 11, 2011.

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