ConnectFirst’s Cloud Routing has nothing to do with air traffic control

Michael Barbagallo, esteemed writer for Examiner.com, has just published a new article about ConnectFirst’s “Cloud Routing” solution. The article is entitled “ConnectFirst’s Cloud Routing has nothing to do with air traffic control”. Cloud Routing is a “unified queue in the cloud” that is used to route calls to specific destinations based on rules. Calls can be live monitored, recorded and real time data/metrics are available. View the article at http://www.examiner.com/customer-service-in-baltimore/connectfirst-s-cloud-routing-has-nothing-to-do-with-air-traffic-control

Advertisements

~ by Darren Prine on September 7, 2011.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

 
%d bloggers like this: